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How to collect NPS on a WordPress site

This post explains how to set up a Net Promoter Score survey on WordPress. Setting up the FanExam Net Promoter Score survey on a WordPress site is simple:  Install the WordPress plugin Scripts n Styles Open a Fanexam account at FanExam Create Account Copy the FanExam snippet from the tag page Insert the FanExam tag in the WordPress backend on the scripts-n-styles plugin settings page Save the settings page Tweak the FanExam settings page.  On a website or blog it is recommended to start with the following settings for the NPS widget: survey visitors on the first or second visit, after 2 or 3 pageviews, and with a 10 second delay. Experiment with the settings.  There is no magic bullet, as the settings depend on your audience.


Net Promoter, NPS, and the NPS-related emoticons are registered service marks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld